The Public Service Loan Forgiveness (PSLF) Program forgives the
remaining balance on a borrower’s Direct Loans after they have made
120 qualifying monthly payments (10 years) under a qualifying
repayment plan while working full-time for a qualifying employer in a
public service job.
The Next Steps
Find out who your loan servicer is if you don’t already know.
If you have federal loans, find out who your student loan servicer is by visiting the website My Federal Student Aid here.
Enroll in an Income Driven Repayment Plan:
- If you have the wrong type of loans, consolidate into a Direct
Consolidation Loan - Enroll in an Income-Driven Repayment (IDR) plan
- Complete the Employer Certification Form (ECF) – this will trigger a transfer of your loans from your original servicer to FedLoan Servicing
Note: You can do steps 1 & 2 yourself online at https://studentaid.ed.gov/log-in
Complete your Employer Certification Form
- Have your agency’s HR personnel complete an Employer Certification Form and then mail it back to FedLoan Servicing (or upload it on their website)
- Keep a copy for your records
- Complete this form annually and every time you change jobs
More Information
If you have more inquiries, click here to download a document that addresses many frequently asked questions and detailed information concerning the process.
It’s recommended that you read the document before scheduling a counseling sessions since it addresses many common concerns about the process. This will help you to make the best use of our time during your counseling session.
If you care to speak to a professional about your eligibility for Public Service Loan Forgiveness (PSLF) and receive counseling on your next steps. There are free, confidential financial counseling is available at NYC Financial Empowerment Centers in all five boroughs.
Professional financial counselors at these centers can help you with PSLF or any other personal financial concerns. For more information, see slide 32 on this document or visit: https://www1.nyc.gov/site/dca/consumers/get-free-financial-counseling.page